Refund Policy for SAG Support Services

At SAG Support, customer satisfaction is our top priority. To ensure a fair and transparent process, we have established the following refund policy:

Eligibility for Refunds

1. Service Delivery Issues
   • If the service you purchased is not delivered as promised or there are significant issues preventing its completion, you may be eligible for a refund.
2. Change of Mind
   • Refunds for change of mind are only applicable if requested within 48 hours of the purchase, provided the service has not been initiated.
3. Technical Errors
   • If a payment was made in error (e.g., duplicate charges), we will promptly process a refund after verification.

Non-Refundable Situations

• Refunds are not granted for:
  • Services already completed or delivered as agreed.
  • Dissatisfaction due to factors outside our control, such as customer-provided errors or incorrect details.
  • Situations where no valid claim or evidence of an issue is provided.

Refund Request Process

1. Submit a refund request by contacting us at [insert email/contact details].
2. Include the following details:
   • Order ID or transaction details.
   • A clear explanation of the issue.
   • Any relevant evidence (e.g., screenshots, receipts).
3. Refund requests are reviewed within 5–7 business days.

Refund Method and Timeline

• Approved refunds will be processed using the original payment method.
• Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

Contact Information

For questions or assistance with the refund process, please contact our support team at [insert contact information].

We value your trust and are committed to resolving any concerns promptly and professionally.